FAQ: 

When should I book?

You should book at least one month in advance to ensure your date and character is available.

How does it work?

Simply send fill out the "book now" form, or if you  prefer email or call us. We will get back to you within one business day to confirm all the details. From there, we will send you a confirmation email with all your details and how to send a deposit! Once the deposit is received, your entertainment is booked and you can rest knowing your party is in great hands.

What do we need?

We bring everything we need for a successful party! A room big enough for dancing and story time is needed! If possible, a table and two chairs for makeup is also preferred, but it is not mandatory.

Policies: 

Performer Rights

Please make sure that you are present in the room while your Character is visiting. If at any time a performer or Event Host feels that they are in a threatening, hostile, unsafe, harmful, hazardous, or unsanitary environment, that performer retains the right to leave with full compensation from the client. The performer also has the right to refuse to perform services if the client is negligent, absent, inattentive, disrespectful, and/or inebriated or under the influence of any foreign substance.

We do not allow smoking, alcohol, or the use of any other substance while our performers are in attendance at an event. Any guest smoking or drinking will be asked by the character to step outside. Failure to comply will result in the character(s) leaving the party immediately with full compensation from the client.

Payment

A 50% non-refundable retainer is required to hold your time slot and date. This retainer will be paid via e-transfer to hello@fairyskye.com. We do not accept checks. After agreeing that your preferred time and date slots are available, you have 48 hours to complete our contract(s) and pay the retainer. Your event time and date is not booked until payment of the retainer has cleared. 

The remaining (50%) balance of your party will be due upon arrival to the character via cash in envelope. We do not accept checks. If you wish to pay the remaining balance via e-transfer, please notify Fairy Skye via email and pay the balance in full 24 hours before the event. Absolutely NO refunds after the performance is started.

Cancellation

If either party must cancel the engagement due to an “Act of God”, a make up party may be arranged on an available date. If no date can be settled upon within 30 days, all contracts shall become null and void, all retainer and balance payments shall be refunded, and both parties shall have no further legal recourse against each other.

Disclaimer

It is not the intention of Fairy Skye to violate any copyright laws. Our characters are not name brand copyrighted characters. Our characters are generic inspiration gathered from the most popular fairytale characters. Any resemblance to nationally known copyrighted characters is incidental.

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